What is the founding price, and what happens after 24 months?
The first 10 companies pay the lower founding price, unchanged for 24 months. After that you pay the list price of that time; we write to you 3 months in advance. In return we ask for regular feedback, permission to show your name and logo and, when it suits you, a short story of how you work with the platform. The Assisted import is included.
What happens after the trial?
We write to you a few days before the 30 days end. If you continue, you choose a plan and pay by invoice. If not, the shop stops being public and you can download your catalogue in Excel.
How many people can sign in to the panel?
Start 2, Business 5, Pro 20, the owner included. Each extra user is €10 a month, on every plan. Above 20 people: Enterprise, by agreement.
What if I have more products than my plan holds?
On Business and Pro you add 10,000 products at a time for €25 a month. On Start you move to a higher plan. Above 50,000 products: Enterprise, by agreement. Archived products do not count.
Who imports my catalogue?
Basic, free: you fill in our Excel templates and import them yourself, and we enter your first 100 products. Assisted, €390: for up to 2,000 products we map your files, categories and photos and import them. Migration, from €990: larger catalogues, several files, price lists and cleanup. Prices excl. VAT, one-off.
Is there a fixed-term contract? What notice do I give?
There is no fixed term. The subscription is monthly and you can stop it at any time, without notice: the shop runs to the end of the period you paid for — the month or, with annual billing, the year.
Can I change plans?
Yes, at any time. A higher plan applies immediately. A lower one takes effect from the next billing period.
Do you take a commission?
No. You pay only the subscription. Orders and payments go directly between you and the buyer.
Who issues the invoices to my customers?
You do. The platform creates a proforma invoice for the order. You issue the tax invoice from your own accounting, as you do now.
Is my data mine? What can I download?
Yes. You can download the catalogue in Excel at any time, by category: code, names, descriptions, price, stock, unit, standards and the technical parameters. Sales reports — by month, product and customer — download as a file that opens in Excel. Images, the customer list and the stock history have no download of their own yet.
What if I have no prices online?
That's normal for technical goods. Products without a price show “Price on request” and can still be found and compared. The buyer sends an enquiry and you reply with a PDF quotation.